Return Policy
Return and exchange policy
- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.
- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.
You can usually **request a return or refund within 15 days after you receive the item (counting from the delivery date)
- Please contact us via the Contact Us page to request a return or exchange.
Conditions for Returns
To be eligible for a return:
✔️ Item must be unused
✔️ In original condition and original packaging
✔️ All accessories and tags included (if applicable)
💰 Refund Amount
Once the seller receives and approves the return, you usually get a full refund to your original payment method.
It can take about 3–10 business days after the seller receives the item.